Updated March 31, 2021

COVID-19: Get back up to one month of car insurance

Simply visit your Client Centre to apply.

We’re here to help

As COVID-19 continues to impact Canadians, belairdirect is committed to helping customers affected by the evolving pandemic. We are offering immediate support to recognize customers’ financial hardship, changing driving habits or those who are essential workers.

If you’re a belairdirect personal auto customer in need whose driving habits have changed, including commuting for essential reasons, you can request relief equivalent to up to one month of your car insurance premium.

How to request relief

  1. Step 1

    Simply log in to your Client Centre.

    If you’re using the belairdirect App, make sure it’s updated with the latest version in order to access the relief request.

  2. Step 2

    Answer one question about your driving habits.

  3. Step 3

    Once your request is approved, you will get back the equivalent of up to one month of your car insurance premium via secure Interac e-Transfer within 14 days.

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How can I protect myself against fraud attempts?

belairdirect and its affiliates in the Intact Financial Corporation group of companies is committed to protecting your privacy. belairdirect will never ask you to disclose personal or confidential information such as your insurance policy number, login credentials, passwords or PINs over email.

Visit our fraud prevention page to learn more about our privacy promise and how to protect yourself from scams and fraud.

Frequently asked questions

We understand that driving habits have significantly changed during the pandemic. If your driving habits have changed, or you are commuting for essential reasons only, you can request financial relief on your car insurance premium.

If eligible: You will receive a confirmation email - You only need to submit this request once – the request will apply to all eligible vehicles on the policy.

Non-eligible status may be deemed if your driving habits have not changed, your vehicle is currently in storage or for motorcycles or other motorized type of toy vehicles. Your policy must have been active prior to February 28, 2021.

We know that the latest wave has been particularly challenging for Canadians and our customers. This process allows us to identify those who need it most.

Our priority is to ensure customers can request relief in a simple and secure way. To make it easier and quicker for auto customers to receive relief, Interac e-Transfer payments will be issued.

Personal auto customers can request relief equivalent to one month of their car insurance before tax or a minimum of $25.

To make it easier and quicker for auto customers to receive relief, Interac e-Transfer payments will be issued.

Log into Client Centre to request relief to reflect changing driving habits.

Visit our dedicated COVID-19 page to learn more.

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