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Make a payment right from the belairdirect app or Client Centre

Keep track of your insurance payments by paying your insurance bill online!

The easiest way to stay on top of things.

  • Pay your home or auto insurance bill at any time, 24/7.
  • Your account balance is updated in real-time once a payment is made.
  • Avoid being put on hold for credit card payment processing.

How to pay your bill from the Client Centre or the app

Follow these steps to pay your insurance bill online:

1

Log in to the belairdirect app and go the "Billing" section.

2

Tap on the "Make a Payment" button.

3

Enter your payment information and enter the amount you need to pay and confirm the payment.

*Please note that the only credit cards belairdirect accepts are Visa and MasterCard. Prepaid credit cards and debit cards are unfortunately not accepted at this time.

4

Once the credit card payment has been processed, a notice will pop up indicating that the payment was successful.

If you're using the app, you can take a screenshot of the notice from your smartphone, if you desire.

You will receive an email confirming the payment.

5

Your balance will be updated in real-time. To see your payment information, simply go to the "Billing" section.

 

1

Log in to the Client Centre and go the "Billing" section.

2

Click on the "Make a Payment" button.

3

Enter your payment information and enter the amount you need to pay and confirm the payment.

*Please note that the only credit cards belairdirect accepts are Visa and MasterCard. Prepaid credit cards and debit cards are unfortunately not accepted at this time.

4

Once the credit card payment has been processed, a notice will pop up indicating that the payment was successful.

You will receive an email confirming the payment.

5

Your balance will be updated in real-time. To see your payment information, simply go to the "Billing" section.

 

 

*If you're adding a new vehicle to your insurance policy, a form will be sent to you to simplify the process at the dealership.

Keep track of your insurance bill payments

Frequently asked questions about making online payments

Still have questions about paying your insurance bill online? We're here to help.

Yes. You can use whichever method best suits you to pay your insurance bill. If you prefer to pay your bills on your computer, you can do so through the Client Centre. If you're on the go, you can use your smartphone and pay your insurance bill through the belairdirect app.

When paying your belairdirect insurance bill online, you'll need to use a credit card. belairdirect accepts Visa and MasterCard as forms of payment. Unfortunately, belairdirect does not accept prepaid credit cards or Visa Debit at this time.

An error message pops up in 1of 3 scenarios:

  1. When an answer box requiring mandatory information hasn't been filled out before clicking "Submit Payment". Be sure to fill out all the required information before confirming the payment.
  2. When invalid credit card information has been entered. Verify that the card number, name (as written on the card), expiration date and CVV number are all correct. Ensure that your remaining credit limit is greater than the payment you're making.
  3. When there's an error in processing the payment. If this error persists, you'll simply need to try again later.

The field "Amount Due Immediately" contains your balance due. You can modify your payment to any amount greater than $0, but it must be equal to, or less than the amount due indicated.

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