What to do when I experience a fire in my home?
“Even on a small scale, fire can be damaging to possessions and –more seriously– to health. If a fire occurs in your home, this checklist can help you deal with the aftermath. And we’ll be ready to help you repair the damage and return your home to its previous state.
-Call the fire department. Even if the fire is small, get the experts to your home right away.
-The fire department will let you know when it’s safe to go back into your home or into a particular room.
-Call us. Our claims representatives can start your claim and help you decide what to do next.
-If you can’t live in your home due to the fire, one of our claims representatives can help you relocate until your home is back to normal.
-Ask for a fire and police report. This is important for us to complete your claim quickly and to your satisfaction.”