What do I do if my car is a total loss?

A vehicle is a total loss if it would cost more to repair it than what the car is actually worth.
-Talk to the claims adjuster who is handling your file. A claims adjuster will contact you and inform you of the next steps.
-Find all applicable documents. A copy of your registration, sale or lease contract and repair invoices, are just a few items that will be requested.
-Determine the value of your car. Upon receipt of the requested documents, your adjuster will be in a position to provide you with your vehicle’s value.
-Your vehicle will need to be emptied of all personal belongings.
-Your consent is needed to move your vehicle to one of our recycling companies to minimize costs until the settlement of the file. Only then will the ownership of the car be transferred to belairdirect’s name.
Your vehicle’s value is established by your insurer depending on the insurance coverage in effect when the loss occurred.