How do I make a travel insurance claim?

Wherever you travel in the world, assistance is only a toll-free phone call away. In the event of a medical emergency, friendly Claims Representatives are available 24/7.*
-In Canada & USA, call 1 800 663.0399
-In Mexico, call 001 800 514.9976 or 01 800 681.8070
-Worldwide, call collect 1 604 278.4108
To open your claim online, please visit It’s convenient and easy to use.