Here are a few suggestions on how to deal with a loss involving your car:

• Always report an accident to the police if: a) anyone is injured or b) total damages to all vehicles exceed $1,000.
• If drivable, move your vehicle to a safe location out of traffic and exchange information with the other driver(s).
• In most cases, if the vehicle cannot be driven, a tow truck will take it to the nearest repair shop. In order for your claim to be processed faster, you can call us from the accident site. From there, we’ll be able to give you advice and to direct you to a repair shop that’s part of our Rely Network. 
• Do not accept fault for the accident, even if you think you may be responsible.
• Exchange full information with the other driver, including name, address, telephone number, driver’s licence number, insurance company name and policy number, and year/make/model of vehicle.
• Contact us as soon as possible after an accident. We can confirm your insurance coverage, tell you if you’re entitled to any services or to a rental car, and recommend a repair shop. You can reach a belairdirect Claims Representative at 1 877.228.2656, 24 hours a day, 7 days a week.
• Obtain contact information from any witnesses. Do not consider passengers in your vehicle or people known to either party.
• Do not get any repairs done, other than those necessary to make the vehicle drivable (i.e., installing a spare tire, patching a damaged tire). Please contact us before making any other repairs.