Claims

Regardless of your background, here's your chance to start a new career in Claims. Discover a world of opportunities!

Claims adjuster

Your position

Regardless of your background, develop your career with us!

This is your first job or you're changing your career path? Join our team of claims adjusters.

Your role

Your primary responsibility will be to analyze claims in home and auto insurance and find the best way to provide customers with relevant and complementary support.

Core tasks specific to your role

  • Support, advice and guide the customer through each step of their case;
  • Investigate the causes of the event to ensure their admissibility in relation to the contract;
  • Analyze the case and establish responsibility;
  • Carry out any necessary follow-ups

Your skills and experience

  • Minimum Education: High school diploma (post-secondary education is an asset)
  • Property & Casualty insurance licence (an asset)
  • Excellent sales and customer service skills
  • Skills in work organization and adaptability
  • Great communication skills
  • Strong analytical and problem solving skills
  • Excellent negotiation skills
  • Computer skills
  • Bilingual - French and English (an asset)

Your advantages

  • Competitive compensation and a wide variety of benefits
  • Competitive industry-standard salary
  • Annual performance bonus
  • Flexible benefits upon hire (dental, medical, vision care, etc.)
  • Fitness subsidy of $350 per year applied toward physical activity or a nutrition program
  • Interest free loan of up to $3,500 to purchase a computer for personal use
  • Defined benefit or defined contribution pension plan
  • Possibility of contributing to a Group RRSP
  • Employee Share Purchase Plan
  • Exclusive discounts on the purchase of a belairdirect car and/or home insurance policy

Professional Development

  • Complete in-house training allowing you to obtain your property and casualty insurance licence, paid for by belairdirect
  • Career development opportunities thanks to our professional development program

Work/Life balance

  • Flexible work arrangements
  • Personal days
  • Employee assistance program

Social Responsibility

  • Employee Community Involvement program
  • Partnership with high schools to support student retention and youth development

How does that sound?

Note: Applicants must be permanently eligible to work in Canada upon hire

We thank all applicants. However, we only contact candidates selected for an interview.

Customer service claims agent 24/7 (Position available in Montréal only)

Your position

Regardless of your background, develop your career with us!??

This is your first job or you're changing your career path? Join our team of Customer service claims 24/7

Your role

Working in our call center, your main responsibility will be to respond to emergency calls related to compensation and auto insurance, and to seek the best way to provide relevant support to the customer.

Core tasks specific to your role

  • Support belairdirect and Intact Insurance customers across Canada outside of normal business hours.
  • Open claim files
  • Forward information to the appropriate department or person.
  • Confirm the customer's protection, help them overcome the situation and refer them to affiliated suppliers, if necessary.

Your skills and experience

  • High school diploma
  • Availability at night and/or on weekends
  • Customer service experience
  • Great communication skills
  • Computer skills
  • Bilingual - French and English

Your advantages

  • Competitive compensation and a wide variety of benefits
  • Competitive industry-standard salary
  • Annual performance bonus
  • Flexible benefits upon hire (dental, medical, vision care, etc.)
  • Fitness subsidy of $350 per year applied toward physical activity or a nutrition program
  • Interest free loan of up to $3,500 to purchase a computer for personal use
  • Defined benefit or defined contribution pension plan
  • Possibility of contributing to a Group RRSP
  • Employee Share Purchase Plan
  • Exclusive discounts on the purchase of a belairdirect car and/or home insurance policy

Professional Development

  • Complete in-house training allowing you to obtain your property and casualty insurance licence, paid for by belairdirect
  • Career development opportunities thanks to our professional development program

Work/Life balance

  • Flexible work arrangements
  • Personal days
  • Employee assistance program

Social Responsibility

  • Employee Community Involvement program
  • Partnership with high schools to support student retention and youth development

How does that sound?

Note: Applicants must be permanently eligible to work in Canada upon hire

We thank all applicants. However, we only contact candidates selected for an interview.

Customer service claims agent

Your position

Regardless of your background, develop your career with us!

This is your first job or you're changing your career path? Join our team of Customer service claims 24/7

Your role

Your primary responsibility will be to offer high quality customer service to all customers or any person involved in a claim file.

Core tasks specific to your role

  • Respond and process claim calls.
  • Carry out follow-ups with courtesy, discretion and respect towards customers, claims adjusters and suppliers.
  • Perform various administrative tasks: data entry, data verification and processing, reports, etc.

Your skills and experience

  • College or university degree
  • Customer service experience
  • Excellent communication skills
  • Computer skills
  • Bilingual—English and French (Ottawa only)

Your advantages

  • Competitive compensation and a wide variety of benefits
  • Competitive industry-standard salary
  • Annual performance bonus
  • Flexible benefits upon hire (dental, medical, vision care, etc.)
  • Fitness subsidy of $350 per year applied toward physical activity or a nutrition program
  • Interest free loan of up to $3,500 to purchase a computer for personal use
  • Defined benefit or defined contribution pension plan
  • Possibility of contributing to a Group RRSP
  • Employee Share Purchase Plan
  • Exclusive discounts on the purchase of a belairdirect car and/or home insurance policy

Professional Development

  • Complete in-house training allowing you to obtain your property and casualty insurance licence, paid for by belairdirect
  • Career development opportunities thanks to our professional development program

Work/Life balance

  • Flexible work arrangements
  • Personal days
  • Employee assistance program

Social Responsibility

  • Employee Community Involvement program
  • Partnership with high schools to support student retention and youth development

How does that sound?

Note: Applicants must be permanently eligible to work in Canada upon hire

We thank all applicants. However, we only contact candidates selected for an interview.

Auto Glass Claims Agent (position available in Montreal only)

Your position

Regardless of your background, develop your career with us!??

This is your first job or you're changing your career path? Join our team of Auto glass claims agents.

Your role

Working in our call center, you'll be responsible for answering calls about auto glass claims and provide the clients with the necessary support for their claims.

Core tasks specific to your role

  • Support the clients. Provide them with advice and guidance through their claim.
  • Gather all pertinent information and adequately process the claim.
  • Coordinate with our suppliers to open up work orders.
  • Perform various administrative tasks: data entry, reports etc.
  • Conduct follow-ups and coordinate the claim process.

Your skills and experience

  • High School Diploma
  • Customer service experience
  • Excellent communication skills
  • Computer skills
  • Bilingual (English and French)

Your advantages

  • Competitive compensation and a wide variety of benefits
  • Competitive industry-standard salary
  • Annual performance bonus
  • Flexible benefits upon hire (dental, medical, vision care, etc.)
  • Fitness subsidy of $350 per year applied toward physical activity or a nutrition program
  • Interest free loan of up to $3,500 to purchase a computer for personal use
  • Defined benefit or defined contribution pension plan
  • Possibility of contributing to a Group RRSP
  • Employee Share Purchase Plan
  • Exclusive discounts on the purchase of a belairdirect car and/or home insurance policy

Professional Development

  • Complete in-house training allowing you to obtain your property and casualty insurance licence, paid for by belairdirect
  • Career development opportunities thanks to our professional development program

Work/Life balance

  • Flexible work arrangements
  • Personal days
  • Employee assistance program

Social Responsibility

  • Employee Community Involvement program
  • Partnership with high schools to support student retention and youth development

How does that sound?

Note: Applicants must be permanently eligible to work in Canada upon hire

We thank all applicants. However, we only contact candidates selected for an interview.

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