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Important news about belairdirect auto insurance in British Columbia

A word from Jeremy Green
Ever since we first expanded our car and home insurance products and services to British Columbia, we've been committed to offering consumers the choice and flexibility when it comes to protecting what matters to them.

ICBC’s recent regulatory changes and the province’s current auto insurance market conditions have reduced opportunities for the private sector to compete. After careful consideration, we have made the decision to no longer offer optional auto, recreational vehicle or motorcycle insurance in British Columbia. Although we’re transitioning out of the optional auto insurance market, belairdirect will continue to provide great products and coverages for your home and travel insurance needs.

We will stop selling new belairdirect auto insurance policies on December 1, 2020 and will stop renewals as of January 1, 2021.

Should the auto insurance market conditions in British Columbia change in the future, we would be honoured to provide you with the optional car insurance coverage and the peace of mind you deserve.

Jeremy Green
Vice President, Sales & Operations – Ontario & Western Canada

Frequently Asked Questions


belairdirect will continue to provide optional car, recreational vehicle or motorcycle insurance until your next insurance policy renewal date. Your policy benefits and services, such as roadside assistance, will continue to be available until the end of your term.

belairdirect will stop writing new auto insurance policies on December 1, 2020 and renewals on January 1, 2021. For current customers, your auto insurance policy will remain in force until your 2021 renewal date. You will receive a reminder 60 days prior to your end date to remind you of next steps.

To ensure that you have uninterrupted insurance coverage, please visit your local Autoplan broker to discuss your options.

Your optional car insurance coverage with belairdirect will end at your next insurance policy renewal date. belairdirect will remain your home insurer and continue providing you with the same excellent service and best coverage for your needs.

We will send you a friendly reminder that your car insurance policy with belairdirect will not be renewing 60 days before your policy is due for renewal, in accordance with the terms and conditions in your contract. Please rest assured that this is not a refusal of insurance coverage and it will not negatively affect your insurance history. You are not required to take any action at this time.

belairdirect will stop writing new auto insurance policies on December 1, 2020 and renewals on January 1, 2021. For current customers, your auto insurance policy will remain in force until your 2021 renewal date. You will receive a reminder 60 days prior to your end date to remind you of next steps.

To ensure that you have uninterrupted car insurance coverage, please visit your local Autoplan broker to discuss your options.

If you enjoyed the service you received as a belairdirect client, we hope you will consider us as your home insurance provider. We’d love the opportunity to offer you the coverage you need to stay protected no matter what type of home you live in.

Yes, if you would like to make changes to your insurance policy, please give us a call at 1.844.699.3625 Monday to Friday from 8 a.m. to 6 p.m. and Saturdays from 8 a.m. to 5 p.m. PT.

If you were receiving a bundle discount because you had both home and optional auto insurance with us, you will still have the same discount for the next year. Please visit your local Autoplan broker to discuss your options for additional auto insurance coverage.

belairdirect will continue to be your insurer. There will be no change to your coverage, and you can still expect the same exceptional service and products.

Customers with active policies can still expect the same seamless claims service with a new or open claim. Filing a car claim at your convenience can be done through the belairdirect mobile app or online via our Client Centre.

We know how stressful accidents can be. That's why we will guide you through the entire claims process. Our objective is to get you back on track as quickly as possible. We will manage the whole process for you, from appraisal to repair and payment.

There are no changes to travel insurance and you can still expect coverage for health emergencies, flight cancellations and trip interruptions or lost luggage.

Under ICBC, British Columbians pay more for auto insurance than anyone else in Canada. We want to help lower premiums in B.C. and are committed to working with government to create a system that works for everyone. Recent announcements from the government, means less competition and fewer choices for auto insurance for consumers.

Competition provides a powerful incentive for any company to keep prices down and to deliver the best customer service possible. Auto insurance is no exception to this rule.

We believe that consumers are best served when they have choice through competition and options for their auto insurance.

Unfortunately, with changes to auto insurance in BC coming in 2021, the opportunities for the private sector to play a role in offering clients a fair premium and to compete, has been reduced.

To learn more, visit Insurance Bureau of Canada: http://www.ibc.ca/bc/auto/its-time-for-change



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